AI Build vs Buy: When to Leverage Off-the-Shelf AI Products vs Custom Built – Presented by World Wide Technology

Spring 2025

The rise of AI-powered tools and applications has given enterprise IT leaders more choices than ever before—but with choice comes complexity. Should your organization adopt off-the-shelf AI solutions like Microsoft Co-Pilot and startup innovations like Glean, or invest in building a custom Generative AI (GenAI) model tailored to your unique business needs?

This session, led by experts from World Wide Technology, will provide a strategic framework for evaluating the trade-offs between buying and building AI solutions. Attendees will gain insights into:

  • Functionality & Customization: Understanding the capabilities and limitations of pre-packaged AI solutions versus the flexibility of a custom-built model.
  • Integration & Scalability: How well do off-the-shelf AI tools integrate with your existing IT infrastructure, security frameworks, and workflows?
  • Cost Considerations: The financial implications of licensing an AI product vs. the long-term investment in developing and maintaining proprietary AI models.
  • Time-to-Value: Weighing the speed of deployment and immediate ROI of off-the-shelf AI against the time required to develop and train a custom solution.
  • Compliance & Security: Managing risks related to data privacy, AI governance, and regulatory compliance when using third-party AI solutions vs. developing in-house models.

Through real-world case studies and expert perspectives, this session will equip IT leaders, network architects, and security professionals with the knowledge to make informed AI investment decisions. Whether you’re looking to accelerate AI adoption with ready-made solutions or develop a bespoke AI strategy, this discussion will help you chart the right path forward.

Speakers:

As an AI Advisor at WWT, Nani works closely with clients by presenting the organization’s core AI capabilities and showcasing impactful AI projects and success stories. Nani helps accelerate organizations’ AI journeys by sharing insights from WWT’s own AI initiatives and guiding clients through the process of developing custom AI strategies and roadmaps. By facilitating workshops and ideation sessions, Nani collaborates with customers to align their goals and drive successful outcomes. Nani is passionate about helping organizations unlock their full potential through AI and navigate the evolving technological landscape.

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